Online Phone Verification

There are approximately 8000 extension numbers under PHB’s responsibility to be monitor yet all extension line in UTM are restricted for official use only.In fact, every month, our system will generate bill to every line A and B user registered email, thus user must verify their usage every month due to audit recommendations.
Fail to do so we will regards the number not in use and the number will be deactivate.

 

AUDIT RECOMMENDATIONS
1. OAD provide eligibility policy and rgulations on the use of telephone facilities approved by the university. The existance of a policy enables for OAD to manage all office phone system, the official home phone and mobile phone in accordance with the rules and monitor their usage.
2. OAD ensure personal call confirmation is obtained from each of the A- line users and other telephone category to enhance the claims made for the unofficial calls.
3. Confirmation claim personal calls made through mobile phones every month to allow the claims and salary deductions to be made more orderly and efficient.
4. OAD ensure proper claim personal calls implimented to control utility expenses.
5. University study and limiting the number facilities briefly to certain officers and staff due to it’s use, if not controlled additional financial implications and increase the phone bill expenses of the university.
6. University staff is advice to summarize the conversation and out station call is limited to urgent matters only.
7. Emphasizes the use of e-mail as an alternative communication media that is easy, fast, effective and economical.
8. Claim made for all unofficially call charges will be claim to the officer in charge and the monitoring of private calls is carried out from time to time.

 

Now we provide online platform for all user to verify their usage through our website.
We also provide manual and video tutorial for user guidance.
Make sure login using email@utm.my domain only. Domain such as email@fke.utm.my or email@cheme.utm.my etc will result invalid login.

FormButtonVidTutorButton1UserMAnButton

Now we provide online platform for all user to verify their usage through our website.
We also provide manual and video tutorial for user guidance.
Make sure login using email@utm.my domain only. Domain such as email@fke.utm.my or email@cheme.utm.my etc will result invalid login.
FormButtonVidTutorButton1UserMAnButton